Firm Base Homes

We at FBH appreciate and understand our customers’ needs

Two important and consistent themes throughout our business is the FBH drive for excellence and quality. Like you, we want the best; this is what we strive for. We demonstrate this in the features, facilities and equipment in our homes:

  • They are well insulated and draught-proofed – making them cosier and cheaper to run
  • New electrical systems – regularly certificated and safe
  • Nearly all have solar PV systems – reducing your energy bills by about 10 – 20% if used properly
  • Gas central heating with modern and efficient boilers – serviced and certificated annually to maximise efficiency and provide peace of mind
  • UPVC double glazed doors and windows – reducing running costs/energy bills
  • Beautifully decorated, clean, contemporary, usually with laminate or tiled  floors downstairs and carpeted elsewhere
  • Vertical or roller blinds to all windows
  • Linked mains fire alarm systems for your safety and security
  • Connected to mains gas, electricity, water, sewage and telephone
  • Satellite dishes and digital TV aerials
  • Tumble-drier outlets and washing machine points
  • A garage or shed and off-street parking
  • Gardens are low maintenance with patios, washing lines, water butts and outside taps

We spend much time and effort renovating and preparing our homes for you. It does not stop with the buildings though. Every aspect of our customer’s experience is important to us. As an example of our attention to detail, we provide a homepack. This contains all of the information you will need for your new home, including useful tips, manuals, contact details and advice. When you become an FBH customer you will be given a user name and password, which will allow you to access your homepack on-line.

Social Responsibility

As a progressive and considerate company, FBH make annual donations to nominated charities. We Gift-aid where possible to increase the amount that the charity will receive. This year’s nominated charity is Guide Dogs. If you would like further information regarding the work Guide Dogs do, please contact Guide Dogs on 0345 1430213 or look at their web page: